Terms of Service

Last updated: October 6, 2026

1. Agreement to terms

These Terms of Service apply when you engage Daleon Dynamics ("we", "us") to design or build a website, web application, or related service. By accepting a quote or proposal, paying a deposit, or otherwise engaging us, you ("the Client") agree to these terms. If a signed proposal or contract sets out different terms for your project, the signed document applies where it differs from this page.

2. Our services

Daleon Dynamics designs and builds high-converting websites, custom web applications, and business automation systems. We primarily build with Next.js, TypeScript, and Tailwind CSS, and can work with WordPress or other platforms on request. The scope, deliverables, price, and timeline of each project are set out in the quote or proposal we send you.

3. Intellectual property and code ownership

Please read this section carefully.

Final product: on full and final payment, the Client owns the finished working product (the website, application, or system) as delivered, and receives access to the hosting and admin accounts set up for it.
Source code: the source code is not included in the standard project price, and we retain the rights to it unless transferred under the next point.
Source code transfer: if the Client wants the complete source code and the right to modify it independently, this must be agreed in writing in the contract before the project starts. It is charged at 5 times the original project cost.
Portfolio:we may show the project in our portfolio and marketing materials, unless a Non-Disclosure Agreement (NDA) is signed or the Client objects in writing. We publish client names, logos, testimonials, and performance results only with the Client's approval.
Third-party tools: open-source libraries, fonts, stock media, and other third-party components remain subject to their own licences.

4. Client responsibilities

Provide accurate, complete, and timely content, assets, and feedback.
Make sure all materials you provide do not infringe any third-party copyright or trademark.
Make payments on time, as set out in the agreed schedule.
Provide access to hosting, domains, and third-party accounts when needed.
Complete any approvals required from third parties, such as a Paybill or Till number and go-live approval from Safaricom for M-Pesa payments.

5. Scope, timeline, and revisions

We work from the scope in the agreed quote or proposal. Timelines are estimates, and they depend on the Client supplying content and feedback promptly. We include the number of revisions stated in the proposal. Additional revisions and changes to the agreed scope may be charged separately, and we will confirm any extra cost with you before doing the work.

6. Payment terms

A non-refundable deposit, usually 40 to 50% of the project price, is required before work begins.
Milestone payments are due as the project progresses, as set out in the proposal.
Final payment is due on completion and before live deployment.
Late payments may attract interest and may lead to work being paused until payment is made.
Costs for third-party services, such as domain registration, hosting, SMS or email services, and payment gateway fees, are separate from the project price unless the proposal says otherwise.

7. Support and maintenance

Every project includes a free post-launch support period for bug fixes, as stated in your proposal. Unless the proposal says otherwise, this is 30 days for websites and 2 months for custom web application packages. Ongoing maintenance, hosting, updates, and additional support are available under a separate agreement.

8. Warranties and disclaimers

We warrant that the delivered work will substantially match the agreed specifications. We do not guarantee that a website or application will be completely error-free, will achieve specific business results such as search rankings, enquiries, or sales, or will remain compatible with future technologies or third-party services.

9. Limitation of liability

To the extent permitted by law, Daleon Dynamics' total liability for any claim relating to a project is limited to the total amount the Client has paid us for that project. We are not liable for indirect, consequential, or punitive damages, including loss of profit, revenue, or data.

10. Termination

Either party may end a project by giving written notice. The Client will be billed for all work completed up to the date of termination, and the deposit is not refundable.

11. Governing law and disputes

These terms are governed by the laws of the Republic of Kenya. If a dispute arises, we will first try to resolve it through good-faith discussion. If that fails, the courts of Nairobi, Kenya have jurisdiction.

12. Changes to these terms

We may update these terms from time to time. The version in force when you accept a quote or proposal applies to that project. We will post any update on this page and change the "Last updated" date.

13. Contact us

For questions about these terms, contact us:

Email: daleondynamics@gmail.com
Phone: +254 142 021 359